Terms
Cancellation policy for chauffeur services
Two policies apply, depending on the type of service.
Policy 1
Simple transfers and one-day standby
Cancellation Policy 1 is applicable for simple transfers and standby services of one day.
- No charge if the cancellation is sent more than 72 hours prior to service start.
- 50% of the cost of the service if the cancellation is sent between 72 and 48 hours prior to service start.
- 100% of the cost of the service if the cancellation is sent less than 48 hours prior to service start.
Policy 2
Events and multi-day standby
Cancellation Policy 2 is applicable for events* and for standby services of more than one day.
- No charge if the cancellation is sent more than 96 hours prior to service start.
- 50% of the cost of the service if the cancellation is sent between 96 and 48 hours prior to service start.
- 100% of the cost of the service if the cancellation is sent less than 48 hours prior to service start.
Cancellations during large-scale events such as the World Economic Forum in Davos might incur further charges (ie: accommodation for drivers and VIP Meet & Greet Services). We are subjected to the cancellation policy of each individual stakeholder & their policies may vary depending on the location and date(s) of service.
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